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So, I have a 12 year old push mower from Sears. A Craftsman 21” mulching mower. The engine control cable, a bit frayed for years, finally stretched out to the point where I could no longer get the motor started.
I went to Sears.com to find the part - it actually was the first suggested part for my model lawn mower - ordered it ($13 and change, plus $8 in shipping, and another $1+ for tax), and the site said with default shipping it should be at my door on 5/24. It was ordered on Sunday, May 20th. It was in stock from their warehouse, but not available in any local store.
I got an e-mail update with tracking info, but the info didn’t update for several days. It actually shipped 5/25, managed to get lost in the West Columbia, SC UPS warehouse for several days, and it eventually made it to Florence to be handed over to the USPS for delivery. I still haven’t received the part, making it 11 days since I ordered it. Ridiculous in this day and age. Granted some of the issue lies with the shipper, but why not ship directly using USPS for such a small item? Why did it take two business days to get an in-stock part packed up for shipment?
Meanwhile, I ordered another unrelated item from Amazon.com on 5/25, and it showed up a day early yesterday. Amazon gets it, where Sears doesn’t, continually losing money (and customers).
Business is cyclical and with customers spending money elsewhere, Sears probably cut staffing at their mail order warehouses and aren’t looking at shipping logistics carefully. The part should have shipped Monday afternoon and arrived a week ago, well in advance of the holiday weekend.
May 30, 2012 ·
10:38 am
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May 8, 2012 ·
9:45 am
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newshour:
Stormtroopers in London promote Friday’s release of “Star Wars Episode 1: The Phantom Menace 3D”
(Photo by Dave J. Hogan/Getty Images)
(via npr)
February 8, 2012 ·
2:36 pm
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I just finished watching the wonderful Martin Scorsese-directed documentary on George Harrison. It was a fascinating look into the “quiet Beatle” and his life out of the spotlight.
Ringo Starr had a very touching tribute to his friend: As Harrison lay in his deathbed, just weeks before succumbing to cancer, Ringo paid him a visit. Starr mentioned that he had to go visit his daughter who was suffering through cancer treatments.
Harrison, from bed asked Starr “Do you want me to come with you?”
This coming from a guy who couldn’t get out of bed - he wanted to support his friend through an incredibly tough time.
I don’t “miss” celebrities very often, but I do think George left us too soon.
February 3, 2012 ·
2:24 pm
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Interesting thoughts from Uncle Neil.
February 1, 2012 ·
12:24 pm
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alexandradit:
Okay, there’s no explanation of sources for this info, but I would guess that it’s probably still close to accurate.
My biggest question is what the MediaFire status means, and whether or not individual users should be worried about their uploads being the target of legal action.
…
(Source: esteemsterarchive, via quelalexandradit)
January 23, 2012 ·
1:57 pm
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motherjones:
Many, many movie stars want to tell you: “Hello; is it me you’re looking for?”
This is the best Lionel Richie meme since this one.
(Via)
January 17, 2012 ·
9:58 am
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What a difference a year makes. I was going through the pictures on my phone, and found this one from last December 7th:
I took that picture after dropping Owen off at school, around 8 am. This morning, it was a balmy 62F at about the same time. I’ll take it.
December 7, 2011 ·
9:56 am
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aletdownsquid:
I was commending Tumblr yesterday for raising political & social awareness and employing their site to encourage effective means of protest. It was polite and organized. The language,”well-intentioned but deeply flawed,” and their informative approach, providing links 2 the bills being contested, is a shinning example of the right way to galvanize a population.
staff:
Yesterday we did a historic thing. We generated 87,834 phone calls to U.S. Representatives in a concerted effort to protect the Internet. Extraordinary. There’s no doubt that we’ve been heard.
So just to keep you updated: The well-intentioned, but immensely flawed “Stop Online Piracy Act” is still in the House Judiciary Committee. The hearing was yesterday and now members will debate and bring amendments to the bill. The Committee will reconvene in a few weeks — the date has yet to be scheduled. Nothing has been brought to a final vote. Everything is still very much in play. We’ll keep you posted on what’s going on and what you can do to help. But for now, we want to thank you.
One encouraging thing we heard yesterday:
I don’t believe this bill has any chance on the House floor. I think it’s way too extreme, it infringes on too many areas that our leadership will know is simply too dangerous to do in its current form.
— Representative Darrell Issa
We also want to express our tremendous gratitude to our friends at Mobile Commons who, on 30 minutes notice, hooked us up with their amazing platform (and provided their expertise) to automatically connect callers with their Representatives.
November 17, 2011 ·
2:00 pm
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November 11, 2011 ·
2:33 pm
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